Lending and Collections SaaS for HSBC

Empowering HSBC with Smarter Financial Solutions

Tailored Automation for Enhanced Customer Journeys

Compliant digital solutions for lending, risk management and recovery are central to driving customer trust and satisfaction. This aligns with one of HSBC’s strategic pillars – making digital banking more accessible and secure.

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Challenge 1:

Shifting customer behaviours

Customers expect more flexibility, self-service options, and personalised communication in their banking experience.

Our tools empower customers with intuitive self-service tools, personalised communication, and 24/7 digital access for a seamless, satisfaction-driven banking experience.

With Aryza, HSBC can:

Reduce call center time by up to 70%, freeing up resources for more strategic customer interactions.
Increase customer satisfaction by 23%, through enhanced, personalised communication.
Empower customers with self-service portals, allowing them to manage payments independently, resulting in higher satisfaction and lower support costs.

Digital Lending: Revolutionising Financial Access and Efficiency

Ready to explore our customer-driven solutions? Check out this news article to see digital lending in action

Challenge 2:

Operational processes

Legacy systems and manual workflows hinder agility and speed in critical banking processes.

Aryza solutions automate credit decisioning and document production to boost efficiency, improve cash flow, reduce delays, and enhance fraud protection for greater market stability.

With Aryza, HSBC can:

Process debt cases quicker by 84%, through a unified and transparent view of debt collection journey with standardised reporting.
Approve credit in under 5 mins, saving underwriting time
Have payments effected 20% faster, speeding up cash flow and improving financial health.

Harnessing the power of data: Its role in secure and unsecured lending decision-making

Intelligent insights are powering streamlined lending operations. View how data is powering better lending decisions

Challenge 3:

Regulatory Compliance

Complex and evolving regulations demand robust compliance capabilities without slowing operations.

With deep regulatory expertise, we streamline compliance by automating rules into one system, reducing manual effort, ensuring UK banking law adherence, and minimising risk and complexity.

With Aryza, HSBC can:

Have compliance and control, over processes to risks and ensuring adherence to regulatory requirements – BCBS 239, BASEL IV RWA, ECB and ESG frameworks.
Consolidate reporting, on a regulatory basis.
Fully digitalise the legal journey, for the recovery of assets and securities.

Navigating Credit Risk Management in Banking: The Future of Decision-Making and Receivables

Aryza helps banks stay compliant and in control with automated, data-driven credit risk management.

See how we simplify compliance

Challenge 4:

Digital Banking Security

The rise in digital transactions increases exposure to fraud and cybersecurity threats.

Our solutions strengthen HSBC’s digital infrastructure with advanced encryption, multi-factor authentication, and real-time monitoring to swiftly detect and counter threats.

With Aryza, HSBC can:

Manage data securely, with certified security standards (ISAE3402, ISO 27001) to ensure data protection.
Store data on cloud-based platforms, provide more security.
Benefit from multiple security protocols, amplify the level of protection.