Why Large Companies Should Rely on Multiple Collection Agencies

Effective management of outstanding receivables holds paramount significance for all businesses. For large companies with an extensive customer base and complex financial obligations, it can become a real challenge. In this respect, connecting with multiple collection service providers is becoming an increasingly popular strategy.

For companies presently relying solely on a single collection agency to handle their outstanding receivables, a shift in perspective can yield significant advantages. Engaging with multiple Debt Collection Agencies (DCAs) represents a strategic move capable of elevating your receivables management to an entirely new level. In this article, we delve into the rationale behind why this transition is worthwhile for sizable organisations.

1. Diversification of Resources: By connecting with multiple DCAs, companies can gain access to a broader range of resources for handling their receivables. This proves valuable in leveraging diverse approaches and strategies aimed at attaining the most optimal results.

2. Risk Diversification: If a company is dependent on a single DCA that is unable to perform its duties properly for some reason, this can result in bottlenecks and delays in the receivables recovery process, leading to liquidity losses. However, by establishing connections with multiple DCAs, the risk is mitigated, as failures or issues of one DCA have a lesser impact.

3. Competition and Improved Negotiations: The affiliation of multiple DCAs with the company fosters competition among them which incentivises DCAs to offer more favourable terms and fees in their pursuit of delivering exceptional results to secure or maintain the company’s preference.

4. Geographic Coverage: Large multinational companies often have a global presence, requiring them to manage outstanding receivables in different countries. Connecting with multiple DCAs that specialise in various regions enables a more effective approach to addressing the unique legal, cultural, and economic conditions prevailing in each country.

5. Expertise and specialisation: Different DCAs may possess specialised knowledge in specific types of receivables or industries. By establishing links with multiple DCAs, a company can leverage the distinct expertise and experience of each DCA to optimise results across different types of claims.

6. Efficiency and Output: When a company is faced with a large volume of outstanding receivables, the simultaneous efforts of multiple DCAs can speed up processing, enhance cash flow and averting liquidity issues.

7. Adaptability: As business needs and conditions evolve, a company connected with multiple DCAs can maintain a flexible response to changes and easily adjust the number of DCAs by increasing or decreasing their presence as required.

Managing multiple DCAs also requires some coordination and oversight to ensure effective collaboration among all parties, ultimately leading to the achievement of desired results. There should be a clear strategy and communication to get all the benefits from this approach.